Shipping


Shipping Discrepancies:

Shipping discrepancies must be reported within 5 days of delivery.

Shipments Damaged in Transit:

Any item damaged in transit must be reported to Power Sport Batteries within 5 days of delivery. All original packaging must be held with damaged item.

How to Return Merchandise:

There is a 10% restocking fee applied to non-defective product returns.

For warranty services, contact our customer service representatives to receive a Return Authorization Number.

If the requested return adheres to the return policies outlined below, our customer service representatives will issue a Return Authorization Number and provide further instructions for returning the product. The Return Authorization Number must be included on the packing label for any returned item.

Please pack the product(s) to be returned in the original packaging. Prepay shipping charges, and be sure to insure the shipment, unless the return involves a defective product as determined by Power Sport Batteries and our customer service representatives have arranged for pickup. Power Sport Batteries is not responsible for items returned that are lost or damaged in transit.

Please note, any product returned to Power Sport Batteries without a Return Authorization Number becomes the property of Power Sport Batteries and Power Sport Batteries is not obligated to provide a refund or replacement for such returned products.

Send inquiries to: returns@powersportbatteries.com or call 800-790-9940.

Returns & Exchanges

Power Sport Batteries will accept returns of products within 30 days of invoice date subject to the terms and conditions below.

Unopened Merchandise:

Any merchandise for which the original packaging is unopened may be returned to Power Sport Batteries, only if accompanied by a Return Authorization Number, within 30 days of invoice date for a refund of the purchase price, excluding original shipping costs and return shipping costs. There is a 10% restocking fee applied to non-defective product returns.

Opened, As-New Merchandise:

Products for which the original packaging has been opened may be returned to Power Sport Batteries only if accompanied by a Return Authorization Number, within 30 days of invoice date for a refund of the purchase price, excluding original shipping costs and return shipping costs. Returned products must be in as-new condition, including the original box and all other original packaging, manuals and accessories. There is a 10% restocking fee applied to non-defective product returns.

Defective Merchandise:

In order for any product you purchase from Power Sport Batteries to be determined defective it must be returned to Power Sport Batteries or the manufacturer and accompanied by a Return Authorization Number, within 30 days of invoice date or within the specified warranty period and terms. Power Sport Batteries is not responsible for shipping damages in the return process or the return shipping charges. Products found to be defective from original workmanship will be replaced at no charge. Products, which are found to be non-defective, will be returned to the customer at their expense.